COVID-19 Information
Important Notice to Our Patients
Please be advised that Dr. Wilfred Yu and his staff attended the dental conference on March 5th and 6th, where an attendee tested positive for COVID-19. Our staff will have completed their self-isolation by March 22nd. Please be assured that our staff has not shown symptoms of COVID-19 infection. Even so, we sincerely apologize for any concern this may have caused. In consideration of the health and safety of our patients, staff and communities, and following the recommendations made by the College of Dental Surgeons of BC, our office will be closed until further notice.
However, Dr. Yu will return calls to patients for limited emergency and essential dental services only. These would include patients requiring immediate treatment due to infection, acute pain and/or trauma. Dr. Yu will determine treatment needed, and the best place and manner in which the care can be delivered safely and appropriately. Management may include referral to an appropriate facility.
Emergent care - As of right now, the BC Dental Association is advising our members to manage emergent and essential (urgent) cases medically over the phone and to avoid seeing any patient in their office unless they have the appropriate PPE, which would include N95 masks which have been properly fit tested.
Please note that broken teeth requiring fillings is not considered an emergency unless the patient is experiencing pain. When leaving a message, please clearly state your name, phone number, and nature of the emergency. Dr. Yu will return calls as soon as possible.1
If the patient is showing symptoms of fever, cough, difficulty breathing, or has travelled or been in contact with someone who has travelled outside Canada in the last 14 days, and requires emergency treatment, please go to the hospital, as our office is not equipped to treat patients with COVID-19.
Thank you all for your patience and understanding during this time. We will attempt to update you with the latest on the situation and keep you well informed. Stay safe! You can also visit the link below for our College's latest updates:
https://www.cdsbc.org/Pages/covid-19-info.aspx
Please be advised that Dr. Wilfred Yu and his staff attended the dental conference on March 5th and 6th, where an attendee tested positive for COVID-19. Our staff will have completed their self-isolation by March 22nd. Please be assured that our staff has not shown symptoms of COVID-19 infection. Even so, we sincerely apologize for any concern this may have caused. In consideration of the health and safety of our patients, staff and communities, and following the recommendations made by the College of Dental Surgeons of BC, our office will be closed until further notice.
However, Dr. Yu will return calls to patients for limited emergency and essential dental services only. These would include patients requiring immediate treatment due to infection, acute pain and/or trauma. Dr. Yu will determine treatment needed, and the best place and manner in which the care can be delivered safely and appropriately. Management may include referral to an appropriate facility.
Emergent care - As of right now, the BC Dental Association is advising our members to manage emergent and essential (urgent) cases medically over the phone and to avoid seeing any patient in their office unless they have the appropriate PPE, which would include N95 masks which have been properly fit tested.
Please note that broken teeth requiring fillings is not considered an emergency unless the patient is experiencing pain. When leaving a message, please clearly state your name, phone number, and nature of the emergency. Dr. Yu will return calls as soon as possible.1
If the patient is showing symptoms of fever, cough, difficulty breathing, or has travelled or been in contact with someone who has travelled outside Canada in the last 14 days, and requires emergency treatment, please go to the hospital, as our office is not equipped to treat patients with COVID-19.
Thank you all for your patience and understanding during this time. We will attempt to update you with the latest on the situation and keep you well informed. Stay safe! You can also visit the link below for our College's latest updates:
https://www.cdsbc.org/Pages/covid-19-info.aspx